For some businesses, the customer service solution industry is showing no signs of slowing down. The latest sign of the continued health of the industry comes from Port St. Lucie, Florida, where the Treasure Coast Palm reports that Aegis Communications Group, one of the largest call center companies in the Southeast, is looking to expand their operations and add up to 500 jobs in the community.
“This is 500 new jobs, that’s what they’re telling me,” said Nate Bray, president of real estate business development for Palm Beach Gardens-based Asset Specialists. “They came in about four weeks ago and moved really fast on this. They love the county and love the workforce. They’re really excited about staying here.”
Aegis Communications Group is a privately owned company that provides outsourced telemarketing and customer support services through more than 30 facilities in the United States and India.